sharedcounter.com Privacy Policy

This privacy policy sets out how sharedcounter.com uses and protects any information that you give sharedcounter.com when you use this website.

sharedcounter.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

sharedcounter.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• User name, and email. Further, we will collect your name, and a nick name if you elect to provide them.

• We collect the business name, business type, address, telephone number, attraction names, and other data that may be of use to customers.

• Information regarding appointment times at your establishemnt, types of appointments, and appointment durations. This information is used to create better estimates for appointment durations, and allows you to access historical records regarding appointments at your establishment.

• Customer information collected includes information such as customer names, emails, IDs, and phone numbers. This information is used to help customers access the system again, and to help businesses provide better service to their clientele.

• Other readily available information, such as your ip address, your login and other dates, etc. is also collected for record keeping purposes and for other uses such as blocking "spammers" and other malicious users.

• Information about how you use the website.

• other information relevant to estimating customer wait times.

What we do with the information we gather

We require information to estimate line times and provide you with a historical record of appointments as well as enabling customers to access their position in line remotely. Furthermore:

• Your address, email phone number, attraction names and other information may be used to contact you, to advertise your location to customers waiting in line, maintain your billing records, and send you billing notifications.

• We may periodically send promotional emails to business users about new products, special offers or other information which we think you may find interesting using the email address which you have provided, and your first and/or last name.

• Your establishment's name or an administrator's first and last name may be used for your convenience for greetings.

• Information you make available publicly, such as photos and text, is displayed publicly.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

• Client information is maintained to enable businesses to see who their clients are, and to create accounts for clients so that clients may join queues and book appointments at businesses more easily.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies are only used for business users. We use cookies to enable you to login to out site and to detect the type of device you are using, so that we may serve it with content for it's screen type. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites and advertising

At this time all of sharedcounter.com is ad free. In the future we may offer a free version with advertisements. In that case, sharedcounter.com may run advertisements from companies unaffiliated with sharedcounter.com that use cookies and other data (such as flash or javascripts), and link to sites which sharedcounter.com has no control over. While sharedcounter.com will not knowingly display any malicious ads, it cannot take responsibility for their actions and their content.

Controlling your personal information

Information businesses provide regarding their address, phone number, website, etc. As well as attraction names, are provided as part of the information given to customers accessing their line position remotely. Businesses can elect to not provide most of the information if they wish.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email write to support@sharedcounter.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.